At pjfun, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to enjoy our platform responsibly – because your well-being always comes first.
Responsible gaming means enjoying online casino games, slots, bingo, and other gaming activities on pjfun as a form of entertainment – while staying in full control of your time, money, and emotions. It means setting limits before you start, knowing when to take a break, and never chasing losses.
pjfun takes responsible gaming seriously. As a platform serving Filipino players across Manila, Cebu, Davao, Quezon City, and beyond, we understand the importance of promoting healthy gaming habits within our community. That is why we have built a comprehensive set of responsible gaming tools directly into the pjfun platform – available to every registered player at any time.
Remember: gaming at pjfun should always be a choice, not a compulsion. The moment it stops being fun, it is time to step back.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using pjfun's responsible gaming tools or speaking to a counsellor.
Do you spend more money on gaming than you originally planned?
Do you find yourself gaming to escape stress, anxiety, or personal problems?
Have you tried to cut back on gaming but found it difficult?
Do you borrow money or sell belongings to fund your gaming?
Has gaming caused conflict with your family, friends, or work?
Do you feel restless or irritable when you try to reduce or stop gaming?
We have built these features to help you stay in control. Access them anytime from your pjfun account settings.
Set daily, weekly, or monthly deposit limits on your pjfun account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be lowered instantly – increases require a 7-day cooling-off period.
Set a maximum session duration so pjfun will automatically remind you – or log you out – when you have been playing for your chosen length of time. A great way to keep gaming sessions short and enjoyable.
Take a short break from pjfun by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in or place bets.
If you feel you need a longer break, pjfun offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Once activated, your account will be closed and you will not be able to re-register during the exclusion period.
Set a maximum loss amount per day, week, or month. Once you reach your loss limit, pjfun will prevent further wagering until the limit period resets. This helps protect your bankroll and prevents chasing losses.
You can opt out of receiving bonus offers, promotional emails, and marketing communications from pjfun at any time. This helps reduce temptation and keeps your gaming experience focused on entertainment, not incentives.
pjfun enforces a strict minimum age requirement of 21 years for all players. This is not just a platform rule – it is a legal requirement under Philippine gaming regulations overseen by PAGCOR (Philippine Amusement and Gaming Corporation).
During the registration process, all new pjfun players are required to confirm that they are at least 21 years of age. pjfun also conducts Know Your Customer (KYC) identity verification, which includes age verification using government-issued Philippine identification documents such as the PhilSys National ID, passport, SSS ID, or driver's licence.
Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned, and the matter may be reported to the relevant authorities. pjfun takes underage gaming extremely seriously and has zero tolerance for any attempt to circumvent this policy.
If you are a parent or guardian and believe a minor may have accessed pjfun, please contact our support team immediately at [email protected]. We also recommend using parental control software to restrict access to gaming websites on shared devices.
Problem gambling can affect anyone. Recognising the warning signs early is the first step toward getting help. Watch out for these behaviours in yourself or someone you care about.
Spending more money on gaming than you can afford, or borrowing money to gamble
Feeling the need to gamble with increasing amounts of money to get the same excitement
Repeatedly trying to win back money you have lost ("chasing losses")
Lying to family members or hiding your gaming activity from people close to you
Neglecting work, school, family responsibilities, or personal health because of gaming
Feeling anxious, depressed, or irritable when not gaming, or using gaming to cope with negative emotions
Continuing to gamble despite serious negative consequences to your finances or relationships
Spending long hours gaming and losing track of time while playing
Thinking about gambling constantly, even when doing other activities
All responsible gaming tools are available directly within your pjfun account. Here is how to access them:
Sign in to your pjfun account using your registered email and password.
Navigate to "My Account" and select the "Responsible Gaming" section from the menu.
Select the tool you want to activate – deposit limit, session limit, cool-off, or self-exclusion.
Set your preferred limit or period, confirm your choice, and the tool activates immediately on your pjfun account.
Self-exclusion is one of the most powerful responsible gaming tools available on pjfun. When you activate self-exclusion, your account is fully suspended for the duration you choose. During this period:
Self-exclusion periods available on pjfun: 6 months, 1 year, 3 years, or permanent. We strongly encourage players who feel they have lost control of their gaming to choose self-exclusion without hesitation.
Set a strict budget before you start playing and never exceed it, no matter what happens during the session.
Treat any money you spend on gaming as the cost of entertainment – not as an investment or a way to earn income.
Take regular breaks during gaming sessions. Step away, stretch, and check in with yourself about how you are feeling.
Never gamble when you are feeling stressed, upset, tired, or under the influence of alcohol. These states impair judgment.
Balance gaming with other hobbies and social activities. Gaming should be one small part of a full, healthy lifestyle.
Talk openly with someone you trust if you feel your gaming is getting out of hand. Asking for help is a sign of strength.
You are never alone. If you or someone you know needs help with problem gambling, these resources are available in the Philippines.
Our responsible gaming team is available 24/7 via live chat or email. Contact us at [email protected] to activate limits or discuss your options confidentially.
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance and regulatory oversight for player protection.
The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline. If gambling is affecting your mental health, please reach out. The hotline number is 1553 (toll-free).
Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery programme for individuals struggling with compulsive gambling. Meetings are held in Manila, Cebu, and other major cities.
"Gambling is addictive. Know when to stop."
This message is endorsed by PAGCOR and displayed on pjfun in accordance with responsible gaming guidelines. If you need to talk to someone right now, contact the NCMH hotline at 1553 or email our team at [email protected].
pjfun is here to make sure your gaming experience stays fun, safe, and in your control. Explore our games knowing that our responsible gaming tools are always just a tap away – because at pjfun, your well-being matters more than anything else.
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